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The product

One calm place to organise what happened.

GuideBuoy keeps your story, evidence, questions and generated documents together while you decide what to do next.

  1. Tell your story

    Type or record what happened in your own words.

  2. Save your case

    Sign in to keep your story and continue in a private case workspace.

  3. Add evidence

    Upload available documents through the guided evidence area.

  4. Fill the gaps

    Answer focused questions generated from the information available in your case.

  5. Review the free draft

    Check the organised story, evidence status and next-step information.

  6. Choose whether to upgrade

    If GuideBuoy confirms you’re eligible, you can choose a one-off full report.

Live report preview

A structure you can review before using

Report sections are assembled from the information in your case. Missing or uncertain details remain visible rather than being guessed.

Complaint report

Preview structure

  1. 1Summary
  2. 2Chronology
  3. 3Transactions
  4. 4Evidence
  5. 5Open questions
  6. 6Limitations