Free to start. Paid only when you choose more.

Free evaluation

S$0

Organise your facts and get an assessment of where you stand and your options, free.

• No payment required
• You confirm every fact before anything is written

Generated automatically by GuideBuoy AI using a pre-built workflow. It has not been reviewed by a person. For a human review, book a consultation (S$99 / 30 min).

Human consultation: S$99 for 30 minutes. Email info@guidebuoyai.sg to book.

Bank dispute pack

S$18

Available shortly

Haven’t sent your bank a full written complaint yet, or not sure yours was complete? We’ll prepare one with you, with the evidence the bank expects and the regulatory framework in mind.

• A concise, formal complaint with the key facts and your evidence
• For before your bank’s final reply; a separate option

Generated automatically by GuideBuoy AI using a pre-built workflow. It has not been reviewed by a person. For a human review, book a consultation (S$99 / 30 min).

Human consultation: S$99 for 30 minutes. Email info@guidebuoyai.sg to book.

FIDReC escalation pack

S$188

Available shortly

FIDReC is Singapore’s independent dispute resolution centre for consumers and financial institutions; it costs nothing to start. Go within 6 months of your bank’s final reply, or 4 weeks after a written complaint the bank hasn’t resolved.

• A comprehensive case pack with every material fact and the arguments on both sides, ready for FIDReC’s process
• A separate option: no bank pack needed first

Generated automatically by GuideBuoy AI using a pre-built workflow. It has not been reviewed by a person. For a human review, book a consultation (S$99 / 30 min).

Human consultation: S$99 for 30 minutes. Email info@guidebuoyai.sg to book.